Customer satisfaction is OUR GOAL and we accept ALL RETURNS / EXCHANGE, no questions asked.
Our Request : Please let us know within three days of receipt of package if there is an issue with the item, the merchandise should be shipped back to us in unused and new condition within ten days of receipt of shipment.
Return Credit : Refunds are credited back once we receive the return package . Refunds for items returned within 10 days of the date of purchase is via method of purchase. Store credit for returns beyond 10 days.
Shipping : Shipping charges (both ways) are not refunded. We offer Free Shipping all over USA for clothing and accessoriesFURNITURE AND DOORS-Standard shipping is curbside delivery via freight company on a pallet. Lift gate service will unload the piece from the truck to the ground but you are responsible for bringing your purchase from the truck into your home and you will need help. The freight carriers will not deliver indoors as they are not covered by insurance .
White glove delivery is an upgraded delivery service where the goods are delivered indoors by the carrier and the charges are higher so if you would like to select this service please contact us at firstname.lastname@example.org and we can give you a freight quote.
PLEASE UNPACK ITEM INFRONT OF DRIVER AND NOTE ANY DAMAGE. ON THE RECEIPT AND TAKE PICTURES. PLEASE KEEP ALL PACKAGING AND CALL US AT 239-233-4125 IMMEDIATELY.
ALL ITEMS ARE INSURED AND MOGULINTERIOR WILL NOT TAKE ANY LIABILITY FOR DAMAGES UNLESS DAMAGE IS REPORTED AT THE TIME OF DELIVERY.